We build it, host it and look after it.
Custom software, hosting and ongoing support for South African businesses. One senior team that stays on after the build.
What we do
Four ways we work with you
Most clients start with one and end up using all four. Every one is quoted for your business.
Custom software development
Web-based business systems built around how your company actually works, from a single tool to the system the whole business runs on.
- Business applications and client portals
- Linking the systems you already use
- Replacing spreadsheets and old software
- AI built into your own tools
Hosting and server management
We run your systems and websites on servers we set up and look after, so there is one team to call when something needs attention.
- Web application and website hosting
- Backups and security updates
- SSL certificates and domains
- Moving you off old servers
Consulting
A clear, practical view of where technology is holding the business back and what to do about it, whether or not we end up building anything.
- Systems and process reviews
- Build, buy or keep decisions
- Plans and budgets you can act on
- A second opinion on quotes and suppliers
Development and support retainers
A monthly arrangement for the fixes, changes and improvements your systems need, with people who already know how they work.
- Hours each month for changes and fixes
- Support by email and ticket
- Small improvements that keep adding up
- Ideal after a build, or for inherited systems
Industries we have worked in
Built, shipped and still running
We have built and still support systems across South African industry, for clients in Australia, and for accounting and insurance firms, healthcare and solar businesses.
Manufacturing and steel
Job cards, material usage, labour and job costing on the factory floor.
Plastics and polyurethane
Production, stock and costing for moulders and processors.
Construction and project costing
Project costing, scheduling and document control, for clients in Australia.
Health and safety
Risk assessments, compliance records and safety training systems.
Distribution and logistics
Stock, deliveries and the back office that keeps up with them.
Printing, packaging and stock
Quoting, job cards, production and stock for print, labels and packaging.
Our own software
Looking for ready-made business software?
That is Vali, our own product, sold at vali.co.za. Teacup builds, hosts and supports everything else.
ValiBusiness software for South African companies, priced per company with no per-user fees. We can also build the parts that are unique to your business on top of it.
- Accounting and VAT
- Manufacturing ERP
- Stock control
- Email and CRM
- Learning management (LMS)
- Projects
Clients
Some of the businesses we've helped
From manufacturers and engineers to accountants and insurers: software we've built, and in many cases still run.
- Krost Shelving
- Staalbeer
- Elite Polyurethane
- Penhine Blasting
- MakroSafe
- Oticon
- Label Mountain
- Pudthane
- Corporaal (Australia)
- Multiplan (Australia)
- SafetyWallet
- OHS Online
- IV Plastics
- United Glass Blowers
- Kainotomia Polymers
- Beck's Accounting
- Colleen Joy
- Online Therapist
- Efficient Insure
- Future MI
- Green Planet Solar
- Waltfin (Pty) Ltd
Why Teacup
Why businesses keep working with us
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01
We solve the real problem
We start with the business problem, not the technology. If software isn't the answer, we'll tell you straight, and you work with senior, founder-led people, never a bench of juniors.
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02
We stay after the build
Software is never finished. We host it, support it and keep developing it as your business grows. Plenty of what we built years ago is still running, with us still looking after it.
-
03
It has to pay for itself
We build technology that earns its keep: saving time, cutting cost and winning work, from a South African team you can reach by email or ticket.
How we work
From first conversation to working software
It starts with a free first conversation. Projects get a fixed quote; ongoing work and hosting are a monthly arrangement.
Talk and quote
A free first conversation to find the real problem, then a written quote.
Prove it
Where it helps, a small working version first, so you see it before the full commitment.
Build and go live
We build it properly, host it and roll it out with your people.
Support and improve
We keep it running and keep improving it, usually on a monthly retainer.
Common questions
What clients ask before they start
Straight answers to the things people usually want to know before we begin. Anything else, just ask.
Still have a question?
How do we get started?
Tick what you need on the quote form and tell us about the job, or email us. The first conversation is free, and we'll be straight with you about whether we're the right fit.
How do you price?
Projects get a fixed quote once we understand the job. Hosting, support and ongoing development are a monthly amount. We recommend what fits your situation, and there is no charge for the quote.
What kinds of software do you build?
Web-based business systems: job tracking and job cards, stock, client portals, dashboards, integrations between systems and internal tools. If your business runs on it, we can build it.
Do you only host what you built?
No. We also take over hosting for systems and websites someone else built, and move them onto servers we look after.
Can you take over a system another developer built?
Usually, yes. We look at it first, tell you honestly what shape it is in, and then support it on a retainer or plan a replacement.
Will you work with our existing systems?
Yes. We link and modernise what you already run rather than forcing a rip-and-replace.
Can you bring AI into our existing tools?
Yes. That's a growing part of what we do, built into the tools you already use.
Is Vali the same as Teacup?
Vali is our own business software product, sold at vali.co.za. Teacup is the team that builds custom systems, hosts them and supports them. Where it fits, we build your system on Vali to get you there faster.
Do we own what you build?
Yes. The software we build for you is yours. No lock-in, and we never hold your data hostage.
How do we reach you for support?
By email at help@teacup.co.za, or a support ticket raised from inside your system, and we follow it through to the end. No phone queues, no being passed around.
How quickly do you respond?
Within an hour during working hours. After hours, emergencies are answered the same day when they come in through the correct channels: help@teacup.co.za or a support ticket from inside your system.
What if something happens to Teacup?
Teacup has disaster recovery and key-person handover policies, so your systems are covered if someone is unavailable. We can send them to you on request.
Where are you based?
In the Western Cape, South Africa. We work with clients across South Africa and in Australia.
Need something built, hosted or looked after?
Tell us what you need and we'll come back with questions or a quote.